- What is the Food Lion Customer Panel?
- How do I become a member of the Food Lion Customer Panel?
- Is there a fee to join or participate in surveys?
- How much of my time will be required?
- How do I complete the surveys?
- How will you use my responses to your surveys?
- Will I receive junk mail or sales calls as a result of being a member?
- How does the sweepstakes work?
- Who manages the Food Lion Customer Panel?
- What is My Panel ID Number? What if I forget it?
- How do I update my Food Lion Panel e-mail or mailing address?
- When and how often will I be asked to participate in a survey? Why haven't I been asked recently?
- What if I have difficulty accessing the website address where a survey resides?
- How do I remove my name from the Panel?
- I am under 18 years of age. How can I join?
- Should I be concerned about my Privacy?
- What is the DRI Grocery Shopper Panel?
- What if I have a question that hasn't been answered here?
What is the Food Lion Customer Panel?
The Food Lion Customer Panel consists of volunteer members who are e-mailed periodically and asked to participate in opinion polls and surveys related to Food Lion or other Food Lion, LLC Supermarkets (Bloom, Bottom Dollar, Harveys, Reid's). As a token of our appreciation for their time, panel members win our eternal gratitude – plus a chance to win cash prizes and gift cards.
How do I become a member of the Food Lion Customer Panel?
If you would like to join, please complete the brief sign-up survey located on the Food Lion Customer Panel website. As part of this survey, you will be asked to enter your MVP card number, so you may want to have that ready before you begin. Please note that you must be a U.S. resident age 18 or older in order to join. Once you’ve completed the sign-up questionnaire, you’re a member!
Is there a fee to join or participate in surveys?
Your membership in our Food Lion Customer Panel is free! There will never be a cost to you to participate in our Panel or any of our surveys.
How much of my time will be required?
We will contact you periodically via e-mail with invitations to participate in a variety of studies. Although we appreciate your thoughts and opinions and hope you will choose to contribute to our research, you will always have the option to accept or decline our invitation to participate. You are under no obligation to complete every survey you receive.
How do I complete the surveys?
When we have a survey available that may be of interest to you, you will receive an email invitation to take part in the survey. Included in your invitation will be a link to the survey website; simply click on or copy and paste the link into your web browser to complete the survey.
How will you use my responses to your surveys?
The comments you share and the feedback you give will be used for market research purposes only. Digital Research, Inc. is a member of the Council of American Research Organizations (CASRO) and strictly adheres to its Code of Standards and Ethics and policies regarding respondent confidentiality. For more information, please see our Privacy Policy.
Will I receive junk mail or sales calls as a result of being a member?
Absolutely not. Any information collected by the Food Lion Customer Panel/Digital Research, Inc. is used exclusively to support our research efforts. We will never sell, lend, or otherwise make available to any outside entity any personally identifiable information you provide. Although all of us receive junk mail, you can be assured it will not be as a result of your participation in the Food Lion Customer Panel.
How does the sweepstakes work?
All of our surveys involve participation incentives. Each survey invitation you receive will provide a direct link to the sweepstakes rules for that survey. To view them, simply click on or copy and paste the link provided in your survey invitation. Surveys and sweepstakes typically have a participation deadline, so be sure to complete our surveys before the entry deadline listed in the rules to qualify.
Who manages the Food Lion Customer Panel?
The Food Lion Customer Panel is maintained and managed by Digital Research, Inc. (DRI), an independent full-service marketing research firm. DRI is a member of the Council of American Survey Research Organizations (CASRO), and subscribes to CASRO's Code of Standards and Ethics for Survey Research. To learn more about DRI, please visit the Digital Research, Inc. website.
What is My Panel ID Number? What if I forget it?
Your Panel ID number helps us keep track of which surveys you completed. Each time we contact you, your Panel ID number will be provided to you in our survey invitation, so there’s no need for you to try and remember it.
How do I update my Food Lion Panel contact e-mail or mailing address?
Please keep us up to date on your current e-mail and mailing address so you don't miss out on opportunities to participate in surveys and win prizes! Just go to the Edit My Profile section and follow the instructions.
When and how often will I be asked to participate in a survey? Why haven't I been asked recently?
We make every attempt to keep our Panel Members active. However, many times, our studies apply to specific household profiles. We also rotate our Panel Member list on a regular basis to afford all members an equal chance to participate. This means you may have to wait to hear from us. Remember, we can only include you in our studies if we can reach you via e-mail -- so please let us know if your e-mail address or other contact information has changed by visiting Edit My Profile.
What if I have difficulty accessing the Web site address where a survey resides?
If you discover that the link we have provided you does not work, please first make sure that the address was entered properly in your browser. Some AOL users may have to copy and paste the address directly into the AOL browser before the page will load. Also, please be sure to click “Go” or press “enter” after entering a website address. Our surveys are designed for our panelists only, and can not be located by a search engine. If you continue to have difficulty and are unable to view the survey site, please send us an
e-mail to let us know. Please include specifics such as the name of the study and the nature of your problem. We will respond to you as quickly as possible.
How do I remove my name from the Panel?
If you no longer wish to be part of our Food Lion Customer Panel, simply visit the Remove page of the Food Lion Customer Panel web site to submit your request. Our panelists' happiness is important to us, so we ask you to please take a moment to tell us why you are resigning from the Panel. Your feedback will help us make adjustments to our Food Lion Panel program. After you submit your request, you are no longer an active member of the panel and you will not be contacted again.
I am under 18 years of age. How can I join?
In order to comply with online research guidelines established by the Children's Research Unit of the Council of American Better Business Bureaus, the Children's Online Privacy Protection Act (COPPA) and our own professional business standards, we currently do not accept panel members under the age of 18.
Should I be concerned about my Privacy?
Protecting your privacy is essential to our research. Our goal is to make our users' experience secure, informative, and fun. Please take a moment to review our Privacy Policy and feel free to contact us with any questions or concerns.
What is the DRI Grocery Shopper Panel?
The Food Lion Customer Panel is managed by Digital Research, Inc. (DRI), a marketing research company. Digital Research also maintains its own grocery shopper customer panel. We invite you to join today!
By joining the DRI Grocery Shopper Panel, you will periodically be invited to participate in online opinion polls and surveys related to grocery shopping. Your participation in these surveys is strictly confidential and your privacy is assured. Further, we will never try to sell panelists any products or services as a result of your membership. The DRI Grocery Shopper Panel exists for research purposes only.
All of the DRI Grocery Shopper Panel surveys offer sweepstakes incentives! For every survey you complete, you will be eligible for a chance to win cash prizes.
What if I have a question that hasn't been answered here?
If you have any additional questions, comments, or concerns about the Food Lion Customer Panel, please feel free to Contact us either by mail or email.